Over
20 years of IT experience including project management, application
development, hardware support, networking, sales and operations.
SKILLS:
Software: VB6,
VB.Net, ASP, ASP.Net, SQL Server, T-SQL, Crystal Reports, SQL
Reporting Services, Active X, MS Windows
NT/95/98/ME/XP/2000/2003/2008 (Servers), LAN, WAN, Active Directory,
VPN, HTML, VBScript, Sharepoint, Security/Firewall, Ironspeed
Designer
Hardware: Personal
Computer , Laptop/ Notebook, Network, Routers, Switches, Wireless,
Phone Systems, Servers, UPS
EXPERIENCE:
Bingham & Taylor
2007 - Present
IT Manager, Plastics MFG
Manager
-
Install and configure
3Com NBX phone system supporting VOIP phones.
-
Design, installation,
configuration and support for LAN, WAN, Telephone, Servers,
Workstation, and remote users.
-
Design and development
of custom Manufacturing operational reports, systems, data
collection, and automation utilizing SQL Server, Reporting
Services, ASP.Net, VB.Net, Sharepoint Services, Ironspeed
Developer.
-
Implement MS Small
Business Financials (MS Dynamics GP) and develop custom
interfaces and reports.
-
Lead / Manage
manufacturing resources for Plastic blow molding operations in
the water and gas, valve and curb box industry (Including
personnel, inventory, financial, quality, and operational
responsibilities).
Aquarian Computer Services 1998
- Present
Sole Proprietor/Contract
Internet Applications Developer & Computer Services
Richards Computer
2003 – Present
-
Using Ironspeed designer and custom VB.Net code, create an
online parts ordering and processing system
-
Upgrading the
operational support network and converting Access based systems
to ASP/SQL Server
-
Participated in process
improvement design, development and monitoring in SQL Reporting
Services
-
Data importing and
converting of dissimilar systems to MS SQL Server for
consolidation
-
Custom Control for
Barcode printing in ASP hosted environment
-
Using VB6 for
applications backup and to copy data from remote sites to a
central server on a timed basis, with error control and retry
later if network not available
-
Complete RMA tracking
system for major laptop repair services, combining 4 remote
stores
-
The RMA system has
full process control, efficiency analysis and bar coding,
etc
-
Marketing management
combines point of sale data with RMA data to give full
customer history, stored marketing queries and ad-hoc
through ASP
-
Project management
used to track IT trouble tickets, software fixes and general
troubleshooting issues
-
Securing customer
interface to RMA system through web portals
-
Integrating sales and
order templates for dealing with educational customers requiring
students to purchase a bundled package
-
Pricelist application
used by salesman to maintain consistent pricing company wide
-
Integrating with
Crystal Reports
-
Web based integration of
MS SQL Reporting systems into company menu (Dashboard)
-
Designing and creating
all supporting databases, views, store procedures and triggers
for applications
-
Implementing replication
on wide area network (VPN based)
-
Implementing
consolidation triggers to combine replicated data from multiple
sites to a consolidated reporting data warehouse
-
Administering and
maintaining all remote and consolidated SQL Servers
-
All reports are done in
MS SQL Server
-
Transact-SQL triggers
provid data consolidation scripts to merge POS and service data
into a single data warehouse
Sprint
/ Centel
1998
– 2003
-
Developed VB, Active X
and ASP based operational support systems to repair call centers
in VA, NC, PA utilizing all MS based platforms
-
Developed communications
scripting platform to perform telephone trouble diagnostics
Challenge Technologies, Inc.
1991 - 2007
VP – Sales, Operations, and
Technology
-
Providing sales,
consulting, system design, development, implementation, and
training for MS Windows software and database development
-
Providing network
hardware and software design, development and implementation of
call centers in Mid Atlantic region for major Telco’s
-
Designing, implementing,
and providing second level support for a complete ISP operation.
This covers hardware and software
-
Data imports / exports
to legacy credit card processor software using VB6
-
Custom controls to
encapsulate MS Active Directory functionality for use in IIS
-
File download from
website and import to SQL Server using VB.NET
-
Email notification of
customer account status based on SQL queries
-
Complete ISP
provisioning, billing and customer service applications
-
Interfacing radius and
email servers for service management
Aquarian Computer Systems, Inc.
1986 – 1991
Sales, Operations
-
Lead day-to-day
operations assembling clone PC’s, fault tolerant servers, LAN
and WAN.
-
Lead sales, engineering,
and hardware technical support
-
Lead sales and
development programming team working with customized database
accounting software
-
Engineered and developed
textile manufacturing process control software utilizing touch
screen interfaces
United
States
Marine Corps 1982
– 1986
Telecommunications/
Operations
-
System operations IBM
360 / Amdahl 470 series mainframes
-
Network installation and
repair technician IBM 3270 series
-
NCR Front end processor
operations/ maintenance
-
Supervised second level
support for Marine Corps Data Network, and local helpdesk
supporting 1200 on-base users
Member
of Microsoft Developer Network